Welcome to bivanoventures.co. This Privacy Policy describes how BIVANO VENTURES LLC (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our site.
1. INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
- Order Information: Including name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Device Information: Including version of web browser, IP address, time zone, and how you interact with the Site.
2. HOW WE USE YOUR INFORMATION
We use the personal information we collect to:
- Fulfill any orders placed through the Site (including processing payment, arranging for shipping, and providing invoices/order confirmations).
- Communicate with you and provide customer support.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our handcrafted ceramic products, in line with the preferences you have shared with us.
3. SHARING YOUR INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use platforms like Shopify to power our online store and Google Analytics to understand how our customers use the Site. We may also share information to comply with applicable laws and regulations.
4. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. YOUR RIGHTS
Depending on your location (e.g., GDPR or CCPA jurisdictions), you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise these rights, please contact us through the information below.
6. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
BIVANO VENTURES LLC Website: bivanoventures.co
Email: company@bivanoventures.co